The Customer Is Always Right
Our priority is customer’s satisfaction and a sound and consistent after-sales service is our strategy. Beyond supplying the widest choice of wood-based panel products in IRAN, we aim to exceed our customers’ expectations by providing a consistently reliable service on all orders and enquiries. Lack of after-sales service is one of the main reason of switching the customers to another brand. After Sales service has a strong impact on customers’ satisfaction and consequently on the repurchase rate of a product because a customer who is experiencing a problem with an after-sales product will tend to switch to another brand.
On Time Delivery
If a product is included as part of our advertised range, our customers can be confident that it will be available immediately, ex-stock and on time delivery is the most popular feature of our service.
Since SANA was founded, we’ve thrived on a reputation of always putting our customers first.
From the minute you place an order with us right through to the delivery of that order, our attention to detail won’t go unnoticed. We know it’s the key to our ongoing success and that’s why we work so hard to guarantee your total satisfaction.
Continuous Improvement, Growth and Prosperity
Our product range constantly evolves. We stock the most up to date products available, all supported with the technical knowledge of our highly trained team.
Competitively Priced Products
We maintain a close eye on the market to ensure that our vast range of products is always competitively priced. We know that doing so keeps us firmly in our market-leading position and ensures that our customers keep coming back to us for exceptional value and service.
Please Trust us, You Won’t Be Disappointed.